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Absolutely Outstanding and Compassionate Staff! Our recent stay was made infinitely better, and frankly less frightening, due to the incredible support and care provided by the hotel staff during a medical emergency we faced. From the moment the situation arose, every single member of the team we interacted with was exceptionally humble and went above and beyond to be helpful. We want to especially commend the reception staff. As international guests navigating a stressful medical situation, their assistance in trying to facilitate the necessary documentation was invaluable and truly eased a significant burden. Their proactive approach and genuine concern were deeply appreciated. HUGE shoutout to Imi, Max Ritter, Bruna, Claudia, Antionio, John, Tanja, Daisy, Ahsan, Arina, Marcela and Elia!!! Throughout our stay, all of them consistently demonstrated a high level of professionalism coupled with genuine kindness. Their willingness to assist in any way possible, even during a crisis, speaks volumes about their dedication and compassion. We are incredibly grateful for the support we received and would wholeheartedly recommend this hotel to anyone visiting the area. Their staff is not only efficient and professional but also truly caring and prepared to assist in unexpected situations. Thank you from the bottom of our hearts!
Tanushree
maj 2025
I really liked the hotel's location, as it was in a peaceful and quiet area. The staff's service was also very good and polite.
Mohammadalikohansal
maj 2025
We had a full on view of the Jungfrau from our second floor room and I honestly think it’s probably the best view I’ve ever had in a hotel room anywhere in all my life, and I’ve stayed in many hotels. The room itself was spotless and comfortable although the furnishings are not recent. There was a small fridge which we used to keep some fruit cool, and a safe, and a powerful shower in the bathroom with a selection of toiletries. We appreciated the complimentary coffee and cake each afternoon which was especially welcome when we arrived. John is an ever present delight in the hotel, bringing drinks, answering enquiries, greeting people, and giving advice. He showed us the giant cowbell and rang it for us. Even the lift was wonderful, small but so efficient! This is a traditional hotel which is full of charm and I loved my stay there and consider us lucky to have come across it.
G
czerwiec 2025
Breakfast was perfect, great selection of items, and service was terrific. We enjoyed the afternoon tea, each day which was a very welcome treat after our busy schedule of site seeing. Reception team were very helpful in showing us the best train/bus options to get to activities. Room size was good for a hotel room in Europe, and very easy to find from Interlaken West train station.
Michelle
maj 2025
The rooms are big. They have a very old but very much functioning elevator. The location is pretty good. Bus 21 eastbound stop is right outside the hotel; the westbound stop is a few more steps away. The view from our corner rooms (39, 49) is Jungfraujoch right in the middle.
Yong
lipiec 2025
This was the best hotel that I stayed in during my whole trip to Europe. The beds were super comfortable. They even set up a crib for my kid. The front desk staff and the restaurant staff were very friendly. I have to specifically mention Ms. Daisy - she checked us in and was super informative and friendly. My toddler loved talking to her and he used to wait to see if she’s around when we returned from our outings. The food was simply superb. There were a lot of variety and it tasted awesome. The location was good as well. Walkable distance to interlaken west station. There’s a bus stop nearby as well. The view from my window simply breathtaking. They have a small garden in front and offer free cakes and tea too after noon.
Sumesh
lipiec 2025
Very personal yet professional hotel. Amazing views from our room and very good room size. I liked the vegetarian breakfast options. This hotel is a 5-7 minute walk from the Interlaken West train station and bus stop as well as the Lake Thun ferry dock. It is also very close to the lovely Alstadt area, and a promenade along the river. The staff were very helpful, in particular John was wonderful, and he speaks excellent English. Lovely garden at the back of the hotel.
Anne
lipiec 2025
We had an excellent stay at Hotel Beausite. The room was spacious and spotlessly clean. The hotel is very well located, making it easy to explore Interlaken. Breakfast was generous and satisfying—just what we needed to start the day. The bed was extremely comfortable, and we slept very well. A big plus: free parking is available, and we were also given the Interlaken guest pass, which made getting around even easier.
Lale
maj 2025
The hotel is gorgeously furnished and extremely comfortable. Our room, which was a corner room with two twin beds and a view of the mountains, was massive and very nicely decorated. The bathroom has heated floors, which was worth the entire price of our stay itself. I can't even describe how lovely it is to step out of a shower onto warm floors. It's heaven. The breakfast was delicious and generously varied, and was held from 07 to 10 am, meaning we could eat whether we woke up early or slept in. Check in and check out were both very easy and fast, the hotel was silent at night, and the beds were much less firm than the mattresses you'll find in Italy and France, which tend to be so hard they hurt our backs. We'll come back to this hotel any time we return to Interlaken.
John
styczeń 2025
Wonderful staff, facility and location. The hotel is comfortable, the breakfasts are very good, and the afternoon coffee and tea service with cake is much appreciated. Interlaken West train station is a quick 10 minute walk from the hotel. The view of Monch and Jungfrau from our room was incredible John, Brunella, Claudia and others were simply superb: Very attentive, and even helping us when we brought in our own dinners by letting us use hotel plates and cutlery. Can’t wait to visit again!
William
wrzesień 2024
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